Refund policy

EXCHANGES, REFUNDS and RETURNS
__________________________
There are NO RETURNS, EXCHANGES ONLY. 
REFUNDS are given for damaged & defective items due to production OR customer can choose to exchange for another item. 
(See Exchange policy below).

Please be sure to select your correct size when ordering to avoid exchanges. See our size chart for help or you can email us at info@coveredinmodesty.com for further assistance.

POLICY 
___________________________________

✦Item(s) must be sent back to our company within 15 days of the date the order was delivered in order for an exchange to be processed.

✦An exchange is accepted for damaged or defective merchandise on the sellers behalf. Or customer can receive a refund. This is the only time a refund will be given. 

NOTE: All items are thoroughly inspected before shipment to buyer.

✦All items being exchanged due to damage or defect must still be in brand new, unwashed, unworn, and un-perfumed condition.

✦The original shipping fees paid by the customer are non-refundable.

✦Covered In Modesty will cover the shipping charges for you to ship your item(s) back to us.

✦To begin this process, please email us at info@coveredinmodesty.com.

✦Once the item is received by Covered In Modesty from the customer, and inspected, the exchange process can begin.

✦We do not accept exchanges on items that have been worn, damaged or altered by the customer. If we receive any items back that have signs of wear or are damaged/altered by the customer, the exchange will not be processed and the customer will be required to pay the necessary shipping costs to have the item returned to them.

✦ONLY an exchange will be made for the same style, same size item. If the style and size needed is no longer available, customer can select a different item of equal or greater value. If item with greater value is chosen, customer is responsible to submit payment for the difference to Covered In Modesty.
****No cash refunds will be given. Store credit only.

✦Once the item is chosen for exchange and payment is submitted (if applicable), the package will be shipped to customer at Covered In Modesty's expense (ONLY for defect and damage exchanges only). If item is being exchanged at customers request, customer is responsible for shipping fees.

CLEARANCE
______________
✦All items purchased on clearance are final sale so returns/exchanges will not be accepted.

✦Gift cards are non-refundable.

✦If you need to exchange, send us an email at info@coveredinmodesty.com including order number. 

Mail to:
Covered In Modesty LLC.
PO Box 8
Stratford, NJ 08084
United States

✦Return shipping is at customers expense, as well as shipment cost of new item. Unless item was the case of a damaged/defective item. 

SHIPPING
___________ 

We ship daily from the United States and guarantee our customers 1-3 day shipping domestic/ 3-7 days international. If for some reason your order is delayed in being shipped, please email us so we can double check it’s status on our end.

✦If you are shipping an item back to us and it’s over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

INTERNATIONAL SHIPPING
___________

PLEASE NOTE: The duty and import fees (if any) shall be paid by the buyer and determined by the local customs. We are not responsible for any duty and import fees charged upon delivery of your items. We are working diligently to find a better option as far as shipping costs for our International customers.